swag-city.com wants you to love what you
order. If you're not satisfied with your purchase, please return
the item(s) for an exchange, refund or credit. All returns must
be made within 15 days of placing your order. We don't accept
returns or exchanges after the 15 day period.
Please let us know if you would like to return your item(s) for
an exchange, refund, or credit. In order to process your return,
please include your name, email address
and order number along with the items that you're
returning. You'll be responsible for the shipping charges
associated with sending the return back to us.
If you're asking for an exchange, we'll send your replacement
item(s) at no charge. If the item(s) you request is not
available when the return is processed, we will issue you
credit instead. If you do not want the credit, you can email us
and change it out for a refund or a different item(s). If you're
asking for a refund, you'll only be reimbursed for the item(s)
returned. The original shipping cost is non-refundable.
All returned items must be in the original condition you
received them in. We do NOT accept washed items. If a washed
item is returned, the return will be refused and sent back to
you.
If you have any other questions about returns please feel free
to email us.
